Cancellation Policy

At Kevin Aura, we understand that plans can change. Our Cancellation Policy is designed to provide clarity regarding the cancellation of orders.

• Order Cancellation:
• If you wish to cancel your order, please contact us as soon as possible.
• Cancellations must be requested within 24 hours of placing the order for a full refund.
• After 24 Hours:
• If the order is in the processing or shipping stage, cancellation may not be possible.
• In such cases, you will need to follow our return policy once the item is received.
• Refund Process:
• Refunds for canceled orders will be processed within 5-7 business days after the cancellation request is approved.
• The refund will be issued to the original payment method used at the time of purchase.
• Contact Us:
• For any cancellation requests or questions regarding our policy, please reach out to our customer service team at Info@kevinaura.

We appreciate your understanding and are here to assist you!